AI-driven, cloud-based Supply Chain, Shipping Desk / Custom house agent operation .Our solution is purpose-built to streamline import/export operations, enhance regulatory compliance, and provide intelligent automation through AI

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Trusted by 200+ Customers

Transform your trade operations with comprehensive AI-powered automation

By combining process automation with intelligent analytics and compliance monitoring, our solution transforms traditional business processes into a future-ready digital workflow system.

Automate CHA Documentation

Digitalize and automate workflows including BL/AWB handling, HS code mapping, and customs clearance.

Enhance PO Lifecycle Management

Ensure end-to-end PO traceability with real-time exception alerts and milestone visibility.

Enable Smart Decisioning

Integrate AI-driven analytics and anomaly detection to support operational decisions.

AI-Powered Customs Processing

Streamline end-to-end customs processing with AI-powered automation. From BL/AWB capture to HS Code assignment and digital clearance submissions, reduce manual work and errors.

AI

OCR Validation

Real-time

Tracking

100%

Compliance

Transform Your Trade Operations with Navitrax

Tracking

End-to-End Shipment Visibility

Track the post-PO journey from port arrival to final delivery. Unify customs status, container milestones, and delivery events against each PO line with real-time ETAs and alerts.

Container Tracking
Customs Visibility
Demurrage Alerts
Delivery Tracking
ERP Integration
Compliance

Centralized Document Management

Centralize permits, licenses, and certificates across trade and logistics. AI verifies documents, tracks expiries, and prevents compliance gaps in real time with automated reminders.

AI Document Verification

Expiry Monitoring

Automated Escalations

Comprehensive Feature Set

Every feature you need to streamline your trade operations and ensure compliance

Customs Processing Features
  • Auto-capture BL/AWB, invoice & packing list data (OCR + validation)
  • HS Code recommendation with rule engine & justification trail
  • One-click customs declarations with duty/tax calculation
  • Live milestone tracking across carriers, brokers & customs portals
  • Compliance checks against tariff changes, sanctions & documentation rules
  • Native integrations with ERP/WMS and shipping lines via secure APIs
Shipment Tracking Features
  • Live container/BL/AWB tracking with vessel/flight, ETD/ETA updates
  • Customs visibility: manifest → assessment → duty payment → release
  • Clearance milestones & alerts: document check, inspection holds, gate-in/out
  • Demurrage & detention counters with configurable thresholds
  • Delivery Order (DO) status, trucking assignment, last-mile GPS, POD capture
  • Exception dashboard with SLA timers, delay reasons, exportable audit trail
Document & Compliance
  • AI-driven document verification (OCR, field validation, tamper checks)
  • Continuous expiry monitoring with rolling calendars & alerts
  • Smart notifications via email/SMS/in-app with follow-up rules
  • Escalation matrix with SLA timers for compliance teams
  • Renewal workflows: prefilled forms, e-signature, authority portals
  • Audit-ready trails & dashboards with PDF/Excel export
Communication Hub
  • Unified in-app chat with @mentions, file sharing, threads
  • Built-in email & SMS with templates and scheduling
  • Rules-based alerts on milestones, exceptions, expiries
  • Automated escalation matrix with SLA timers
  • Case/ticketing from alerts with AI summaries
  • End-to-end visibility with unified inbox & webhooks

Core Platform Capabilities

Essential features that make Navitrax the complete solution for modern trade operations

ERP Integration

Robust APIs and middleware for seamless SAP ERP integration with real-time data sync

Role-Based Access

Granular access control with detailed audit logs for all activities and compliance

Third-Party Integration

Connectors for port authorities, customs portals, and freight service providers

Demurrage Prevention

Early warning systems and milestone tracking to minimize cycle time and costs

Document Digitization

Automated classification and processing of trade documents with AI validation

Expense Management

Complete tracking of landed costs and related expenses with automated reconciliation

AI Analytics

Intelligent automation and anomaly detection to support operational decisions

Real-Time Alerts

Exception alerts and milestone visibility for end-to-end PO traceability

Frequently Asked Questions

Find answers to common questions about our AI-powered supply chain and customs management platform. Contact us for more specific inquiries!

General Questions
Our AI automatically captures BL/AWB and invoice data using OCR technology, recommends HS codes with justification trails, and generates customs declarations with duty calculations. The system learns from your patterns to improve accuracy over time.
Yes! We provide robust APIs and middleware for seamless integration with SAP ERP systems and other major platforms. Our integration team works with you to ensure smooth data flow between systems without disrupting your current operations.

Our platform continuously monitors regulatory changes, sanctions updates, and documentation requirements. The AI system automatically validates compliance against current rules and provides early warnings for any potential issues, ensuring your shipments clear customs without delays.

Yes! Our early warning system tracks container free time, detention periods, and document expiry dates. You'll receive automated alerts well before deadlines, with escalation workflows to ensure timely action and minimize demurrage and detention costs.
Privacy & Security
We employ bank-grade encryption for all trade documents and maintain detailed audit logs for compliance. Our platform is hosted on Amazon AWS with enterprise-level security protocols, ensuring your sensitive shipping and customs data is protected at all times.
We provide comprehensive implementation support including system setup, ERP integration assistance, staff training, and ongoing technical support. Our team of trade logistics experts ensures smooth deployment and helps optimize your workflows.

100+ Satisfied clients

"Navitrax has transformed our customs clearance process. What used to take days now happens in hours with their AI automation. The real-time tracking gives us complete visibility into our shipments from port to delivery."

- Import Operations Manager

"The compliance management features have saved us from countless delays and penalties. The AI document verification catches issues before they become problems, and the automated alerts keep our team on top of all deadlines."

- Customs Broker

"The cost tracking and reconciliation features give us complete visibility into landed costs. We can now allocate expenses accurately and identify cost-saving opportunities. The ROI has been tremendous."

- Supply Chain Director

"The ERP integration was seamless, and the unified communication hub has eliminated the chaos of managing multiple channels. Everything flows smoothly from PO creation to final delivery confirmation."

- Logistics Coordinator

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Shipments Processed

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Countries Supported

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Trade Partners

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Compliance Rate
Navitrax - AI Powered Supply Chain Platform

That Will Transform Your Trade Operations

Comprehensive supply chain and customs management to streamline your import/export operations

Cloud-Based System
Cloud-Based System

Future-proof your business with a secure cloud-based CHA system

AI Operations
AI-Powered Operations

Transform traditional trade operations with intelligent automation and predictive analytics

Rich Reports
Rich Reports

Rich, customizable, and automatically generated reports for all your campaigns

Automation
Automation

Advanced and automated AI powered document validation

Integration
Integration

Integrate with other applications and platforms for seamless operation

Accounting
Accounting

Integrates with accounting systems like SAP, QuickBooks, Xero, Zoho, and others

E-Invoicing
E-Invoicing

Integrates with e-invoicing platforms for seamless financial management

Secure Hosting
Secure Hosting

Highly secure hosting, managed by Amazon AWS with bank-grade encryption